Monday, February 8, 2010
Are You Listening?
Do people even listen to the mundane chatter anymore? How many times a day do you say, "Hi, how are you?" But you never listen for the answer. You just assume people are going to respond "Fine, how are you?" At work, I greet each customer with, "HOW can I help you today?" and at least half of them answer, "Sure you can". ????? Today at the market, a young worker in the aisle says to me, "How ya doing?" and I said fine. That's it....just "fine". But then he responded, "Fine thanks". ?????? How about we do away with all the How are you's. No one really wants to know. And while we're at it, we can get rid of the "Have a nice Day's." too.