A running dialogue of my life...family, friends, work....and the craziness I sometimes see and hear.
Friday, February 29, 2008
Prescription Saga
So....I've been taking medication for high blood pressure for about 30 years. Luckily for me, it's the cheapest medication in the world....about $12 for a 90 day supply. I'd been without insurance for quite a while, so the cheap price was a blessing. This January I went on my husband's health insurance and the first time I had the prescription filled I was surprised to find out that the insurance company would only pay for a 30 day supply and they charge you a $10 co-payment. Now let's do the math here....that makes it $30 for a 90 day supply. So I asked the pharmacy, which at the time was Brooks, to let me pay out of pocket and they were fine with that. Yesterday I went to have it filled again and I carefully reminded them not to put it through the insurance and when I went to pick it up the price was $25! I checked that they'd followed my instructions and they had. When I asked why the price was double the usual price, they said I should call 1-800-rite-aid. Uh Huh....Rite Aid bought out Brooks. I was not a happy camper so when I got home I called the Rite Aid number and the nice lady told me she'd forward my message on to a district manager. With very little faith that I'd get called back I called around and found out Walmart Pharmacy would fill it for the $12. Fine...Walmart would be getting my business the next time I needed the prescription filled. Then low and behold, 2 days later, I did get a call from Rite-Aid's district manager who was very sympathetic. When I told him I could get the same prescription at Walmart for $12, he said that he would credit my account at Rite-Aid for the $13 I was charged extra, and he would instruct the pharmacy to charge me $12 for my prescription from now on. Customer Service!! I thought it was a dying art in this country! Of course, it's going to be 90 days or so before I got back to refill the prescription and find out if this guy was for real. I'll keep you updated!
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